Contact & FAQ
Questions about sizes, aquariums, or bulk orders? We’re here to help.
Get in Touch
hello@scoriasupply.com
+1 (307) 555-0123
Mon–Fri: 9am–5pm
Sat: 10am–2pm
Buffalo, Wyoming • USA
Retailers, pet shops, landscapers, and creators—ask us about tiered pricing and pallet quotes.
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Frequently Asked Questions
Is scoria safe for aquariums?
Yes. Rinse thoroughly to remove dust. After a good rinse, our Wyoming scoria is effectively pH-neutral for most freshwater setups and provides excellent biological surface area.
Do I need to rinse it?
Yes—place scoria in a bucket, agitate with water until it runs clear. For ultra-clear tanks, pre-soak and repeat once more.
Which size should I choose?
ClinkerFine™ (1/16–1/8 in) → filter media & uniform top-dress. ClinkerMedium™ (1/8–1/4 in) → substrates, drainage layers. ClinkerBlend™ → mixed texture and pore spaces.
How much do I need?
As a rough guide, 5 lbs of scoria covers about 0.12–0.18 ft³ (varies by size/packing). For aquariums, plan for 0.5–1.5 in layer; for planters, use 1–2 in drainage.
What are shipping times & carriers?
Orders typically ship in 1–3 business days. We use USPS/UPS depending on weight and destination. A tracking email is sent when your order ships.
What is your return policy?
If anything arrives damaged or not as expected, contact us within 14 days with your order # and photos. We’ll make it right with a replacement or refund.
Do you offer wholesale or pallet orders?
Yes—tiered pricing is available for retailers and bulk buyers. Include expected quantities and sizes when you reach out so we can quote quickly.
There’s dust in the bag—is that normal?
Yes. Scoria is naturally brittle and graded by size; some fines are normal. Rinsing before use removes dust and yields the intended texture.
Do you offer local pickup?
We can arrange pickups for bulk orders. Contact us to schedule and we’ll confirm availability and directions.